Privacy Policy

Effective Date: 15/09/2025

At Creasale, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, services, and marketplace. By accessing or using Creasale, you agree to the practices described below.

1. Information We Collect

We collect information in the following ways:

a. Information You Provide

  • Account details (name, email, password, profile information)

  • Payment and billing details (handled securely by third-party payment processors)

  • Content you upload (digital files, product listings, images, descriptions)

  • Communication with us (support requests, feedback, or surveys)

b. Information We Collect Automatically

  • Device and browser information

  • IP address and location data (approximate, not precise)

  • Usage data (pages visited, time on site, actions taken)

  • Cookies and tracking technologies for site functionality and analytics

c. Information from Third Parties

  • Payment processors (to confirm successful transactions)

  • Shipping providers (for delivery status on physical goods)

2. How We Use Your Information

We use your information to:

  • Provide and operate our marketplace services

  • Process transactions and deliver purchases

  • Personalize your experience on Creasale

  • Communicate with you about orders, updates, and promotions

  • Monitor and improve site functionality and security

  • Prevent fraud, abuse, or violations of our Terms of Service

3. How We Share Your Information

We never sell your personal data. However, we may share it in these limited cases:

  • With creators/sellers: When you purchase a product, necessary order details are shared with the seller to complete fulfillment.

  • With service providers: Such as payment processors, analytics platforms, and shipping companies, only to the extent needed to deliver our services.

  • For legal reasons: If required by law, regulation, or to protect the rights, property, or safety of Creasale, our users, or others.

4. Your Choices and Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal information

  • Opt out of promotional communications

  • Disable cookies (though this may affect site functionality)

  • Request a copy of the data we hold about you

To make a privacy request, contact us at [Insert Support Email].

5. Data Security

We use industry-standard measures to protect your personal data from unauthorized access, loss, or misuse. However, no method of online transmission is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information only as long as necessary to provide services, comply with legal obligations, or resolve disputes.

7. Children’s Privacy

Creasale is not intended for children under the age of 13 (or the equivalent minimum age in your region). We do not knowingly collect personal data from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. If changes are significant, we’ll notify you by email or by posting a notice on our site before they take effect.

9. Contact Us

If you have questions or concerns about this Privacy Policy, you can reach us at:

Creasale Support
Email: [email protected]
Website: www.creasale.com